Welcome to Kool Real Estate’s website. Your privacy is very important to us, and we are committed to protecting the personal information you share with us when using our services. This Privacy Policy explains what information we collect, how we use it, and how we protect your data. By accessing or using the Website, you agree to the terms outlined in this policy. 

Information We Collect:

We collect the following types of information when you interact with our Website:

Information you provide: When you fill out forms, sign up for newsletters, or make inquiries, we may collect personal details such as your name, address, phone number, email address, and other contact information. 

Website Usage Data:

We collect non-personal data through automated tools such as Google Analytics. This data includes your IP address, browser type, device information, and browsing activity, which helps us enhance your experience on our website. This information is anonymous and not linked to any individual.

How We Use Your Information:

We use your information for the following purposes:

To Process Transactions:

Your information may be used to fulfill the services or products you request. We do not share, sell, or trade your information without your consent.

To Send Communication: We may use your email address to respond to inquiries, provide requested information, and send updates related to your interests. 

To Send Marketing Communications: We may use your phone number for sending marketing text messages regarding updates or offers related to our services. You can opt out of these messages at any time by texting “STOP.”

Data Retention:

We retain personal information only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

How We Protect Your Information:

We implement industry-standard security measures to protect your personal information during its collection and transmission. Although no system is entirely secure, we strive to ensure your data remains protected. 

Information Disclosure to Third Parties:

We do not sell, trade, or otherwise transfer your personal information to third parties. However, we may share your information with trusted service providers such as title companies, contractors, or inspectors to perform due diligence on your property. These trusted service providers help us operate our business, but they must protect your information.

We may also disclose your information when required by law or to protect our rights, property, or safety. 

Third Party Links and Services:

Our website may contain links to third-party sites. These sites have their own privacy policies, and we are not responsible for their content or activities. Please review their privacy policies before interacting with those sites.

Remarketing:

We may use third-party vendors, including Google, to show ads to previous visitors.  These ads help remind users of our services and offer special promotions. This remarketing does not involve the collection of personally identifiable information. Users can opt out through Google Ad settings at any time.

A2P Compliance:

We comply with applicable regulations, including the Telephone Consumer Protection Act (TCPA) and other applicable laws related to Automated Text Messaging (A2P). By providing your phone number and checking the SMS opt-in box on our forms, you expressly consent to receive automated text messages from Kool Real Estate related to your inquiries, appointments, offers, and service updates. You may opt out at any time by replying “STOP.”

Children’s Online Privacy Protection Act (COPPA) Compliance:

We comply with COPPA and do not collect personal information from anyone under 13 years of age. Our services are intended for users who are at least 13 years old. If we discover we have collected such information, we will delete it promptly.

Personal, Financial, and Property Information:

If you are submitting information such as contact details, rest assured that this information is used solely for your specific request. We do not share this information with third parties unless necessary to provide services to you. We do not collect sensitive financial data, such as credit card information, online, unless necessary.

Message Frequency:

Message frequency may vary depending on your interactions with Kool Real Estate.

Online Privacy Policy Only:

This privacy policy applies only to information collected through our Website and does not cover information collected offline or via other channels. 

Changes to Our Privacy Policy:

We may update our privacy policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”

Contacting Us:

If you have any questions or concerns about this Privacy Policy, please contact us using the information provided on our contact page or our information below.

Kool Real Estate, LLC
3901 Arlington Highlands Blvd. Suite 200
Arlington, TX 76018
📧 [email protected]
📞 281-870-2727